Returns & Exchanges

At Addiesdive, we want you to be completely satisfied with your timepiece; if you are not, we offer a 30-day return policy for items in original, unworn condition. Our goal is to ensure your shopping experience is as precise and reliable as our watches.

1

Initiate a Request

Contact our customer support team within 30 days of delivery with your order number and reason for the return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the watch in its original presentation box, ensuring all protective films, tags, and warranty cards are included to avoid restocking fees.

3

Ship the Item

Affix the provided shipping label or use a tracked carrier of your choice to send the package to our designated inspection center.

4

Inspection and Refund

Once our technicians verify the watch's condition, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing